28-10-2011
As Seen in Madison Magazine November 2010
Holistic Conscience as seen in SpaBusiness.com
My international experience made me poignantly aware of many global issues.
28-10-2011




28-10-2011
Holistic Conscience as seen in SpaBusiness.com
My international experience made me poignantly aware of many global issues.
28-10-2011
Angela Derks has over 15 years’ experience in complimentary medicine and spa operations, as an owner-operator, naturopathic doctor and beauty/ massage therapist. She is new studying for a degree in traditional Chinese medicine.

10-08-2009
GAINING A WORLD PERSPECTIVE
My international experience made me poignantly aware of many global issues. These included matters such as economic affairs, environmental issues such as water shortage, climate change and the need to reduce CO2 emissions as a necessary input towards my social responsibility. All these issues were also a consideration when reviewing the most cost effective and environmentally friendly way of running a spa or salon that contributed to my quest for making a difference. Prior to my overseas experience, I was aware of positions available on cruise ships. I was certainly less aware, however, of the huge need for staffing in hospitality that could cross-train in both hotel/resort management as well as spaspecific positions. The Rooms/Accommodation department has similarities to the spa department in that they both require check-ins and check-outs of guests, and all the aspects required during the guest's experience such as housekeeping/room clean and tidy, occurs every hour, rather than every 24 hours for a hotel room. Jacques-Olivier Chauvin, CEO of Relais and Chateaux, presented a strong case of the value of spas in connection with the hotel industry at the 2007 ISpa Conference. This is a positive step forward for our industry as in the past many hotel companies viewed spas as a 'necessary evil', oh dear! For my next assignment in Asia it was primarily my Beauty Therapy background that gave me the skills to head a very interesting project. I was required to establish policies and procedures and support the company to maintain its goals and objectives by providing them with a point of difference from their competitors. I was required to design and establish the whole operation with policies and procedures that supported both holistic human health and ecological issues. Below I have outlined some of my areas of responsibility: a) Area Spa Director for Thailand construction, opening and operations of the Earth Spa at Evason Hideaway, Hua Hin, which won the 2007 Spa Asia Eco Awards. b) Development of Six Senses Spas private label Skin Care Product range — from the conceptual stage to implementation process, as well as formulation and supervision of the skincare products — both professional and retail. The related training requirements for implementation into existing and new spa developments were also created.

